Facilitation...From Discussion to Decision.

" ..the most complete, packaged book on Facilitation..."

By: A.L. Zimmerman, Ph.D. & C. J. Evans

From the book's Jacket:

This unique book is the first of its kind to comprehensively map facilitation -- its theory and its applications. Written by seasoned facilitators, the chapters are filled with practical experiences and step-by-step guidelines. The book's goal is to provide facilitators, those who hire them, and those who become participants, with the skills and understanding necessary for maximum effectiveness. There is no other book on the market that comparatively analyzes Training, Consulting and Facilitating. It is invaluable to anyone involved in participative management, self-directed work teams, negotiations, or Total Quality Management. As a reviewer states, "This book is the most complete, packaged book on 'Facilitation' that is available.

 

" ..extremely useful..."

Who benefits from the book:

. . . those who hire facilitators

Provides a unique Selection Matrix for hiring the right person . . . a Trainer, a Consultant, or a Facilitator. Gives concrete process guidelines for facilitation. Spells out the expected roles and responsibilities of all those involved. Insures continued group support through a 10-point Guide for Development. Examines both short and long-term effects of facilitation.

. . . those who facilitate

Describes and examines the 18 skills required to be a successful Facilitator. Shows how to use a Collection Tool to gather and interpret client information. Identifies 6 decision areas needed to create an optimal environment. Introduces a Guide for Analysis, designed to help recognize and measure progress. Provides Facilitators with the historical perspective essential to understand future developments.

. . . those who participate

Establishes the 7 Rights of Respect for all Participants. Provides an Orientation Handout, intended to help Participants understand their role in the facilitation process. Defines related terms and illustrates what is and what is not facilitation. Clearly outlines Participants' realistic and unrealistic expectations. Describes the importance and impact of individual and group experiences.

" ..different approach to facilitation than many
of the other materials I have come across."

Chapter Contents

The Entry (Introduction)
Creates a framework for the definition and development of facilitation.

1. The Expression
Provides warnings about the 10 disguises of facilitation. Outlines hazardous strategies and motivations often used by Facilitators.

2. The Exploration
Reviews the 5 historical "turning points" in the development of facilitation. Provides a matrix to distinguish among Trainers, Consultants and Facilitators.

3. The Environment
Describes an array of concrete process guidelines to use before, during, and after facilitation. Explains the physical and psychological environments required.

4. The Energy
Details the skills necessary for effective facilitation and examines the relationship between Facilitators and Participants.

5. The Expression
Demonstrates how to select the best Facilitator for any situation using a unique graphical matrix.

6. The Edge
Explains related terminology. Lists 27 current applications of the facilitation process.

6 Chapters, 136 pages, 81/2" X 11" format, $19.95, Paperback.
Published: June 1993, ISBN: 0-89397-419-6.

How to Order the book.